Remote・Part-time/contract (full-time in the future)

Rork is the fastest way to build a cross-platform mobile app with natural language. We’re the leading company in the US in this category, and we’re hiring more part-time help for Customer Support that we’re going to transform in a full-time role.

Support Specialists are responsible for replying to basic support tickets (cancellations, refunds, etc.), labeling requests by tags like “feature request”, “documentation needed”, etc. and passing over important information to the founders & engineers.

This role is perfect for Support Specialists with technical background, especially in React Native (if you’re a React Native engineer who loves to help people please check out Founding Support Engineer)

You will be a great fit if...

• You care about users and genuinely want to help
• You’ve worked at a US/AI startup before
• You have a B2+ level of English and understanding of the US culture
• You reply quickly
• You’re have technical knowledge

Applying

To apply, please email your CV along with a brief note about a customer support case you’ve proud of solving to [email protected].

The interview process has 2 stages:

• The first is a vibe call where we'll discuss your past companies
• The second stage is a paid 1 week work trial where we sync with CEO every 2 days